Pauline Franco, LMHC

Mental Health Counselor

Ms. Pauline Franco is a Mental Health Counselor in West Springfield, MA with special training and skill in working with individuals, groups and communities to improve mental health dysfunctions by discussing emotions and experiences, then prescribing custom holistic solutions. As a Mental Health Counselor, Pauline Franco, LMHC performs assessments and diagnostics, psychotherapy, treatment planning, and crisis management. Mental Health Counseling is flexible, consumer-driven therapy that combines psychotherapy with practical, problem resolution strategies. Significant diseases and conditions treated by Mental Health Counselors include substance abuse, anger management, bullying, depression, anxiety, relationships, self-image, and LGBTQ issues. Medical tests, procedures and therapies provided by Mental Health Counselors include listening compassionately, analyzing emotions and experiences, determining client goals and insights, developing holistic therapeutic strategies for good mental health.

Clinical Social Worker

A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.