Shannon L. Franks, CMSW

Clinical Social Worker

A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.

• Aetna [Aetna Health Inc. (a PA corp.)]

• Ambetter of Tennessee [Celtic Insurance Company]

• Amerigroup

• Ascension SmartHealth

• BlueCross BlueShield of Tennessee

• Bright HealthCare

• Cigna Healthcare [Cigna Health and Life Insurance Company]

• Humana [Humana Insurance Company]

• Medicaid

• Medicare

• Multiplan / PHCS [MultiPlan, Inc.]

• Partners Direct Health

• Railroad Medicare

• Southern Farm Bureau Life Insurance Company

• TennCare [State of Tennessee]

• TriCare

• UnitedHealthcare Insurance Company

• Wellcare [Wellcare Health Plans, Inc.]