Zacha I. Torres Serrano

Mental Health Counselor

Ms. Zacha I. Torres Serrano is a Mental Health Counselor in Indianapolis, IN with special training and skill in working with individuals, groups and communities to improve mental health dysfunctions by discussing emotions and experiences, then prescribing custom holistic solutions. As a Mental Health Counselor, Zacha I. Torres Serrano performs assessments and diagnostics, psychotherapy, treatment planning, and crisis management. Mental Health Counseling is flexible, consumer-driven therapy that combines psychotherapy with practical, problem resolution strategies. Significant diseases and conditions treated by Mental Health Counselors include substance abuse, anger management, bullying, depression, anxiety, relationships, self-image, and LGBTQ issues. Medical tests, procedures and therapies provided by Mental Health Counselors include listening compassionately, analyzing emotions and experiences, determining client goals and insights, developing holistic therapeutic strategies for good mental health.

Case Manager / Care Coordinator

A person who provides case management services and assists an individual in gaining access to needed medical, social, educational, and/or other services. The person has the ability to provide an assessment and review of completed plan of care on a periodic basis. This person is also able to take collaborative action to coordinate the services with other providers and monitor the enrollee's progress toward the cost-effective achievement of objectives specified in the plan of care. Credentials may vary from an experience in the fields of psychology, social work, rehabilitation, nursing or a closely related human service field, to a related Assoc of Arts Degree or to nursing credentials. Some states may require certification in case management.