Heidi Jeffcoat, BHCM

Case Manager / Care Coordinator

A person who provides case management services and assists an individual in gaining access to needed medical, social, educational, and/or other services. The person has the ability to provide an assessment and review of completed plan of care on a periodic basis. This person is also able to take collaborative action to coordinate the services with other providers and monitor the enrollee's progress toward the cost-effective achievement of objectives specified in the plan of care. Credentials may vary from an experience in the fields of psychology, social work, rehabilitation, nursing or a closely related human service field, to a related Assoc of Arts Degree or to nursing credentials. Some states may require certification in case management.

Counselor

Ms. Heidi Jeffcoat is a Counselor in Norman, OK with special training and skill in identifying solutions to personal, social, and psychological problems. As a Counselor, Heidi Jeffcoat, BHCM performs therapies that offer support and guidance to individuals or groups in order to accomplish mental health, wellness, education, and career goals. Counseling is a series of confidential, one-on-one or group meetings designed to help patients solve issues affecting their mental health and well-being. Significant diseases and conditions treated by Counselors include addiction, trauma, grief, depression, eating disorders, anger management, career choice, abuse, phobias, chronic pain, and relationship problems. Medical tests, procedures and therapies provided by Counselors include child, individual, group, couples, mental health, rehabilitation, school, and marriage and family counseling.

A provider who is trained and educated in the performance of behavior health services through interpersonal communications and analysis. Training and education at the specialty level usually requires a master's degree and clinical experience and supervision for licensure or certification.